Pre-launch validation
Pre-launch validation checks assistant answers, voice experience, knowledge usage, and key business paths before production use, reducing the risk of scaling too early.
What it does
- Validate basic results with text and voice.
- Check frequent questions, boundary cases, and key flows.
- Turn historical failed samples into regression references.
- Help teams discover knowledge, prompt, or flow issues before launch.
How it works
Validation checks assistant configuration, knowledge retrieval results, speech recognition and playback experience, and key workflow paths. Teams can use small sample questions or historical samples to observe answer stability before scaling real outreach.
Use cases
- Validation before a new scenario launches.
- Recheck after knowledge, prompt, or flow changes.
- Small-sample confirmation before scaling outbound calls.
- Regression checks after service quality improvements.