Quickstart

This page shows the shortest path to a verifiable VoiceFox workflow: sign in, create an assistant, prepare a knowledge base, choose a launch path, run a test, and check call records.

Account, permissions, and lines

Sign in to the VoiceFox workspace.
Make sure the account has assistant, knowledge base, outbound task, or inbound permissions.
Configure phone lines before making real calls.

Go to VoiceFox Console and sign in with your phone number/email and password.

Create an assistant

Path: Left sidebar → Assistant → New assistant. Select a template, rename the assistant, and configure greeting, prompt, voice, and analysis settings.

Create a knowledge base

Path: Left sidebar → Knowledge base → Create knowledge base → Add knowledge. Import Excel, CSV, PDF, DOC, or web content.

Choose a launch path

Inbound: create an inbound workflow and configure line, business hours, and handoff.
Outbound: create an outbound task, configure line, customer numbers, and task time window.

Choose launch path

Test and check results

Use the assistant debug feature for text or voice testing. Then open Call logs to review recording, ASR transcript, and data analysis.

API integration

If VoiceFox needs to work with CRM, ERP, ticketing, or internal systems, use OpenAPI to create assistants, create outbound tasks, and receive Webhook callbacks.

bash

curl -X POST 'https://openapi.voicefox.ai/openapi/tasks' \
  -H 'Authorization: Bearer <YOUR_TOKEN>' \
  -H 'Content-Type: application/json' \
  -d '{
    "name": "Tuesday follow-up",
    "assistantId": 1001,
    "numbers": ["1380000xxxx"]
  }'

Before launch

Run a small test before scaling. For lines, handoff, or advanced voice parameters, confirm the setup with customer success or technical support.

Next steps

To refine assistant configuration, continue with Create and configure an assistant.
To prepare business knowledge, continue with Create and import a knowledge base.
To launch outbound calling, continue with Create an outbound task.
If something does not work as expected, open Troubleshooting.

Unable to make calls

Common causes include missing line configuration, insufficient balance, or plan permissions. Check subscription and usage, then confirm line status.